The data shows us that our dealers have a higher average sales ticket, more sales, and better reviews.
This is because they have more time, more time to focus on the customer in front of them and build value in them and their product. They get to avoid any difficult conversations about terms and lender decisions. Our dealers no longer worry about the financing of a purchase, they have access to more lenders and have to learn none of the process.
When real-time actions are taken for them and their customers, we have taken what we learned in the finance space and applied it to other critical areas for your business. In real time, PSG will reach out and review any negative reviews with your customer and your location to help resolve any issues and address problems quickly for customers. We have seen tremendous success when customer issues are handled swiftly.
When it comes to our finance program, it doesn’t get any easier. All you need to do is have the customer apply and send us a copy of their invoice to finalize the contract. Not only will PSG take care of the initial purchase, but we also manage any issues with returns, cancellations, updates to customer accounts, or contact information. Most importantly, we will keep you compliant and protect our dealers from contract buybacks, loss of revenue, and, crucially, time.